Returns & Exchanges
At AnaOno, we want you to feel confident and comfortable in your recovery journey, which is why we offer a hassle-free 30-day return and exchange policy on all unworn garments with original tags attached. If your fit isn't perfect, we are committed to helping you find the right solution for your unique body.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure your package is tracked.
Package Your Items
Place the unwashed, unworn items with all original packaging and tags into a secure mailing envelope or box.
Drop Off and Refund
Drop your package at the designated carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing